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Online dating apps have pledged to escalate complaints of imminent safety threats more swiftly to police under a voluntary industry code. The companies behind Tinder, Hinge, Bumble, Grindr, RSVP and eharmony are among those to adopt the code, developed after the national roundtable on online dating safety. The Albanese government said the platforms would beef up engagement with law enforcement agencies, including proactively escalating complaints when there was an "imminent threat" to the complainant's safety. Other features of the code are systems to detect potential incidents of online-enabled harm, termination of accounts found to have violated online safety policies, and prominent, clear and transparent complaint and reporting mechanisms. The platforms will also publish regular transparency reports detailing the number of Australian accounts terminated, as well as a rating system tracking whether each dating service is meeting its commitments. Communications Minister Michelle Rowland said the code was an Australian-first for the online dating sector.

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Online dating app companies have now adopted a new industry code to improve safety for Australians following a request by the Albanese Government. Dating services have also agreed to a new compliance rating system that will be published on participating services to provide users clear guidance on how each dating service is meeting its commitments. An independent Code Compliance Committee made up of three members of the public — comprising one person admitted to practice as a solicitor, one person with experience relating to online safety, sexual or gender-based violence or public policy, and one with experience in social networking technology platforms — will be empowered to enforce the Code.

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Love and theft: why is Australia’s online dating app safety code only voluntary?

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