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LoginNOTE: if this is a recent purchase and you are using the X12 for the first time, please check that the headset is connected correctly. It is very unlikely that the headset is defective right out of the box; most of these cases are installation issues. Make sure the LED on the amplifier is lit up. Also, set the music player's volume to about halfway up. Please try Troubleshooting Test 2. If you do not hear any audio, please contact our Support Team: Contact Support. If you hear the audio through both sides of the headset, then the RCA splitter cable is working properly.
July 12, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12, Ask a new question.
This test is to find out if your X12 headset microphone is functioning properly:. In order to enable the mic, make sure that the Mic Switch is in the ON position. If it is in the MUTE position the mic will not work. If they are both black, check if there are labels or icons above or below the jacks. If you don't see an option for Microphone, make sure your headset's pink mic plug is connected securely to the PC's pink mic jack.
Identified by model number X Model released in Make sure that the mic switch is off. The red means the mic is muted. The green light means that the mic is on.
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6/28/2024
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